Important dates:

  • Early bird registration20 September 2017

The Conference for Professionals Who Plan, Manage or Support Quality and Safety Initiatives

Within ambulatory, inpatient, and perioperative settings, there is mounting pressure to improve quality, safety, and efficiency. The key question, however, is how? Attendees will leave this internationally attended two-day conference with evidence-based quality and safety strategies to enable them to effectively execute these approaches for sustainable daily practice.

Customize Your Learning Experience with Results-Driven Education

360-degree education is unique to this conference, delivering diverse perspectives from multidisciplinary quality and safety experts, including physicians, nurses, pharmacists, as well as legal, compliance, and risk management thought-leaders. Presentations provide practical “how-to” advice, sustainable strategies, and best practices in the areas of:

Healthcare Quality 

         Creative strategies, tools, and tips for engaging patients, families, and providers

         Competency reinforcement for CPPS, CPHQ and Risk Management

         Lessons learned from specialty care disease management redesign

         Addressing barriers to a culture of collaboration 

Patient Safety

         Utilizing Ambulatory Safety Nets in order to prevent missed and delayed diagnoses        

         Innovative transparency efforts to promote disclosure and a culture of safety

         Encouraging non-punitive error reporting to promote the highest quality care

         Improving management of patient violence and staff safety

Medication Safety

         Collaborative Drug Therapy Management (CDTM) to reduce medical errors

         Meds to Beds – an innovative approach to improving medication adherence at discharge

         Responding to the Opioid Crisis with advances in pain management

         Improving care transitions with medication reconciliation 

Care Delivery and Redesign

         Standardizing care to improve outcomes with sustainable clinical pathways

         Using a culture of service framework to foster a caring environment for patients and families

         Improving outcomes with development of patient-centered medical homes

         Developing and implementing innovative care delivery methods

         Increasing value with population health

Process Improvement and Change Management

         Incorporating Lean management strategies into everyday work

         Utilizing process maps to identify failure points and remove waste

         Increasing the value of process improvement projects

         How to make high performance the norm

Cost Containment, Analytics and Decision Support

         Best practices to reduce cardiac readmissions and lower costs

         High-risk care management across the continuum

         Leveraging an electronic health record to develop and structure meaningful decision support

         Optimizing hospital asset management


         Aligning senior leadership, management, and frontline caregivers to deliver safe and effective care

         Strategies to engage leadership in using process improvement and change management methodologies

         Successful quality and safety committee structures

         Developing a supportive model of shared accountability with Just Culture

Risk Management and Compliance

  •          Ensuring management of medication safety during care transitions   
  •          Encouraging active participation in risk mitigation and compliance programs
  •          How to provide peer support to mitigate the emotional toll of medical errors
  •          Facilitating difficult disclosure conversations

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