This masterclass, which is
designed for commissioners and providers who are responsible for the quality
assurance of incident investigation reports, aims to improve the quality and
consistency of RCA investigations by providing guidance on common challenges to
those who are responsible for monitoring and feedback.
interactive and practical course will commence with an overview of Root Cause
Analysis. The common mistakes that investigators make will be explored in
will use the lessons learnt throughout the course to constructively critique
the reports. There will also be a session on amending local policies and
procedures to prevent these mistakes from happening in the first place.
A 20% discount is
available by quoting ref: hcuk20ge when booking.