Past Event

2nd Product Complaints Forum (EXL)A

26–27 March 2018
Philadelphia, PA United States, United States

2nd Product Complaints Forum (EXL)A

Mon, Mar 26, 2018, 8:00 AM –
Tue, Mar 27, 2018, 5:30 PM

Philadelphia, PA
United States

2nd Product Complaints Forum

Life science companies receive thousands of product complaints each year, which can lead to recalls. With an effective complaint management mechanism, life science organizations have a better chance to ward off inspections when using the appropriate guidelines and regulations. This year’s event will focus on current trends, combination products, and strategies to reduce product complaints and inspections

ExL Events’ 2nd Product Complaints Forum will provide insight into how to improve the management of product complaints and potential recalls. This program will feature case studies, panel sessions, and two tracks designed to deliver information for pharmaceutical, biotechnology, and medical device professionals involved in all stages of handling product complaints and potential recalls.

Top Five Reasons to Attend

•    Understand how to properly prepare for an FDA inspection
•    Discuss and differentiate best practices in both medical device and pharmaceutical complaints
•    Navigate the intricacies of the product complaint and recall regulatory landscape
•    Improve your complaint and recall management to ensure safety in your products
•    Review Combination Products, the impact of FDA rulings and regulations

Who Should Attend

This event is designed for pharmaceutical, biotech and medical device professionals with responsibilities in the following areas:

•    Product Complaints
•    Product Quality
•    QA/QC
•    Product Safety
•    Product Recalls
•    Quality Systems and Engineering
•    Patient Safety
•    Medical/Consumer/Regulatory/Clinical Affairs
•    Call Centers/Customer Service
•    Compliance

•    CMO Management
•    Business Support Coordination
•    Product Surveillance
•    Clinical Operations
•    Quality Compliance and Audits
•    Postmarketing Surveillance
•    Complaint Handling
•    Quality Compliance
•    QA and Supply Integration
•    Global Device Coordination

This conference is also of interest to:

•    Drug Safety and Complaint Software Companies
•    Consulting Firms

•    Law Firms
•    Inbound Call Centers

Event Partners

Association of Clinical Research Professionals (ACRP)

ACRP supports clinical research professionals through membership, a broad array of training and development tools, and certification. Founded in 1976, ACRP is a Washington, DC-based nonprofit organization with more than 13,000 members who work in clinical research in more than 70 countries. ACRP’s vision is that clinical research is performed ethically, responsibly, and professionally everywhere in the world. ACRP’s mission is to promote excellence in clinical research.

MEDtube is an innovative video education platform for health professionals. It allows sharing videos and other materials with a community of more than 110,000 users worldwide, as well as building e-learning courses. The videoteque is updated daily and now contains almost 15,000 videos.

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